TERMS AND CONDITIONS
By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Intellectual Property Rights
All copyrights, trademarks, patents, and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of https://www.vitessect.com/ or its licensors. The use of our trademarks, content, and intellectual property is forbidden without the express written consent from https://www.vitessect.com/.
You must not:
* Republish material from our website without prior written consent.
* Sell or rent material from our website.
* Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
* Redistribute any content from our website, including onto another website.
Acceptable Use
You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.
You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing-related purpose without our express written consent.
Restricted Access
We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.
Revisions
https://www.vitessect.com/ may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.
If any of these terms are determined to be illegal, invalid, or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.
Limitation of Liability
THE MATERIALS AT THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL https://www.vitessect.com/ OR ITS AGENTS OR OFFICERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, INJURY OR DEATH) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF https://www.vitessect.com/ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.
Cancellation Policy
Please be sure to obtain and retain your cancellation number.
Cancellations for Special Events WILL VARY from normal contracted cancellations.
No-Show Policy
If you do not see your chauffeur at the designated pick-up point, please do not leave before calling our dispatch office at (+1)203-327-9447 to assist in locating your chauffeur. Should you leave without contacting our office, the reservation will be fully billable.
Domestic (USA) Travel
All times are relative to local time of the pickup location.
Point to Point Transfers
Sedan: Must be cancelled 2 hours prior to scheduled pick-up time for most U.S. locations.
SUV, Van, Limousines, BMW, Mercedes, and Exotic Vehicles: Must be cancelled 5 hours prior to schedules pick-up time for most U.S. locations. Late cancellations for Sedan, SUV, Van, Limousines, BMW, Mercedes, and Exotic Vehicles will result in a late cancel charge of two-hours at the rate for the vehicle type or full charge depending on the location.
Mini Bus: must be cancelled 7 days in advance for most U.S. locations. The late cancellation charge for a Mini-Bus is $300USD.
Motor Coach: Must be cancelled 14 days in advance prior to scheduled pick-up time
Hourly Charters
Sedan must be cancelled 8 hours prior to scheduled pick-up time for most U.S. locations.
SUV, Van, Limousines, BMW, Mercedes, and Exotic Vehicles must be cancelled 12 hours prior to scheduled pick-up time for most U.S. locations.
Late cancellations for Sedan, SUV, Van, Limousines, BMW, Mercedes, and Exotic Vehicles will result in a full charge.
Mini-Bus must be cancelled 7 days in advance for most U.S. locations. The late cancellation charge for a Mini-Bus is $300USD.
Motor Coach must be cancelled 14 days in advance for most U.S. locations. The late cancellation charge for a Motor Coach is 50% of the total trip cost.
If the cancellation occurs when the vehicle is enroute or on location a full no-show charge will apply which includes gratuity and all applicable fees (parking, tolls, wait time, etc.).
* Cancellation in Wilkes Barre Areas, PA is 48 hours for all vehicle types except for buses.
* The cancellation in Alaska is 14 days for all vehicle types in order to avoid full charge.
International (Outside of USA)
All times are relative to local time of the pickup location.
Sedan: Must be cancelled 24 hours prior to scheduled pick-up time.
SUV, Van & Limousine (or similar in capacity) must be cancelled 72 hours prior to scheduled pick-up time.
Mini-Bus & Motor Coach must be cancelled 14 days in advance prior to scheduled pick-up time.
A late cancellation/no-show will result in a full charge for all vehicle types, which will include gratuity and all applicable fees (parking, tolls, wait time, etc.).
Vitesse Worldwide
Phone: 203.327.9447
Toll Free: 800-637-3373
Fax: 203.359.2712 / 203.457.3354
25 Crescent Street
Suite 100
Stamford, CT 06906
USA